Sora Optics is built to last. A 10 point inspection system is used when assembling each pair; however, if a manufacturing defect arises within one year of ownership, we will replace the defective frames free of charge upon verification of the defect.
Should accidental breakage or wear-and-tear damage occur, our lifetime warranty ensures the replacement of frames at a discounted rate- based on available inventory.
Please email all warranty claims, including pictures of the damage and original proof of purchase, to firstname.lastname@example.org.
Once pictures and proof of purchase are received, the Sora Optics team will reach out with next steps regarding your individual claim.
Note: All warranty claims require original proof of purchase. Frames acquired from sample sales or corporate gifting are not eligible for the warranty program.